Trax Play is not waterproof but will resist water splashes, provided the USB door has been shut properly.
It is not intended for use in the water, therefore be careful if your dog likes jumping in puddles or even taking short swims in the nearby lake or river. Our warranty does not cover water damages.
What can you do if your device falls into water anyway? Or if you find it in the pocket of your kid’s trousers when taking them out of the washing machine?
The device’s warranty will unfortunately be void if this happens, but this does not mean you should give up and consider it lost right away.
There are a few things you can try to save your Trax. You can see more in this article.