As we’ve mentioned in another article, Trax is supported in 41 different countries. The communication between the tracker and the satellites as well as between the tracker and the GSM network is covered by our company.
In order to be able to monitor the tracker you need to have access to the Trax Play app. And to do that, you need to have Internet connection on your phone. It is the same as using a messenger app or Facebook or checking your inbox - unless your phone or tablet is connected to Internet you will not be able to use it.
The data which your phone is using to use the app is NOT included in Trax Play's purchase price. This cost is dependant on your own phone's subscription.
Here are a few tips on how you can carry on Traxing without getting a monster phone bill when returning home:
1. Check with your provider if they have a special flat rate for 3G or 4G when travelling. Some offer a standard daily rate for data traffic. Most operators call them ‘add-ons’ and, once activated, you never have to worry about setting them again, they will always active when you're overseas.
2. Disable auto-synching and notifications for all but the important stuff (ie. not the Trax App). You can pick up emails and check Facebook when you’re using free WiFi in a bar or café.
3. If you use an unlocked phone, check how much a local SIM card costs. It might be a really cheap alternative to switch for a week or two.
4. Save money surfing and have more for Traxing. There are a number of apps, like Opera for example, which show lower-quality web pages and take in less data, leaving you with far less costs at the end of your trip. Do all your surfing through that app instead of your usual browser.
If there’s anything we’ve left out mail us and we’ll update the list. Traxers are resourceful, that we know – let’s share the wealth!