Once the Trax device has calculated its position with the help of the satellites, it needs a connection to a GPRS network (2G cell phone network) to communicate its location to the app.
To connect to the 2G cell network, Trax needs a SIM card with a data plan.
The SIM card is already included in the device (it is built-in, and therefore cannot be exchanged). All you need to do is activate it with a data plan. There are several available prepaid data plan options, so you can choose which one suits your needs best and purchase it from our web shop.
Please be aware that if you do not purchase data plan for your tracker, it will not work.
The great thing is, with one data plan you can use your Trax in over 100 countries without extra charges!