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  1. Trax Support Portal
  2. Trax T13 / T14
  3. Troubleshooting

Articles in this section

  • My Tracker Location Shows As "Unavailable"
  • Location Not Updating
  • "Unable To Connect To Server" Error Message
  • Lost ID And PIN
  • Reset / Update The Tracker

Location Not Updating

If your tracker is stuck at an old location and does not update its position, a manual reset might help. Please refer to this tutorial to find out how it is performed.

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Related articles

  • Reset / Update The Tracker
  • My Tracker Location Shows As "Unavailable"
  • "Unable To Connect To Server" Error Message
  • Reset my App password
  • Firmware Version
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