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Trax Support Portal
FAQ's, Trouble Shooting, Terms and Policies.
What is REAL-TIME Tracking / LIVE Tracking?
How Does Real Time Tracking Affect The Battery?
What is the difference between Trax and devices such as TrackR or Tile?
Who & what can I track?
What's the maximum range?
Can I track my checked luggage?
Lost ID / PIN
Wrong Tracker ID / PIN
User/Phone location unavailable
Incorrect activation code
Wrong user ID or password
General Terms & Policies
General Terms & Conditions
End User Licence Agreement (EULA)
Contact Trax Support
How can I contact Trax Support?
What Are Trax Support's Opening Hours?
Where Do I Find My Tracker ID And Serial Number?