Submit a request
Trax Support Portal
FAQ's, Trouble Shooting, Terms and Policies.
How Does Real Time Tracking Affect The Battery?
What is "REAL TIME" Tracking?
How does Trax calculate its location?
What is the difference between Trax and devices such as TrackR or Tile?
Who & what can I track?
What does LIVE tracking mean?
See all 8 articles
Lost ID / PIN
Wrong Tracker ID / PIN
User/Phone location unavailable
Incorrect activation code
Wrong user ID or password
Contact Trax Support
Where Do I Find My Tracker ID And Serial Number?
How can I contact Trax Support?
What Are Trax Support's Opening Hours?
General Terms & Policies
General Terms & Conditions
End User Licence Agreement (EULA)
Latest Firmware - 188.8.131.52